Privacy Policy

1. Information We Collect

To provide a seamless co-living experience, verify identities, and handle transactions, we collect the following personal information:

• Identity Information: Full name, date of birth, emergency contact details, and government-issued ID proofs (such as Aadhaar, PAN card, or passport).
• Contact Information: Phone number, email address, and permanent residential address.
• Financial Information: Payment details, transaction records, and invoice histories.
• Security Records: CCTV recordings in public areas of properties for resident safety.

2. How We Use Your Information

We use your data strictly for legitimate operational purposes:

• To process bookings, generate tenancy agreements, and verify identities.
• To manage billing, collect rent payments, and handle refund deposits.
• To provide support services, send emergency alerts, and respond to query forms.
• To enhance building security and safety monitoring via public area CCTV cameras.

3. Data Sharing & Security

Security first: We apply appropriate technical and organizational measures (such as encrypted databases and access control) to protect your personal data from unauthorized access or alteration.

We do not sell or lease your personal information. Data is only shared with trusted third parties to complete financial transactions (payment gateways) or when mandated by law enforcement and local government authorities for resident verification purposes.

4. Cookies and Web Technologies

Our website uses standard cookies and session tokens to preserve layout settings, keep you authenticated on administrative panels, and capture anonymous visitor metrics (such as Google Analytics) to improve loading performance and site layouts.

5. Your Legal Rights

You have the right to request access to the personal data we hold about you, request corrections to incorrect data, or request the deletion of your data once your tenancy agreement has concluded and all dues have been cleared.